Effective Date: 9 August 2025

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Remote Force (“we”, “us”, or “our”) is a marketing agency operating in New Zealand and Australia. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our websites:

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• www.remoteforce.co.nz

• www.remoteforce.net.au

• www.remoteforce.agency

 

We are committed to protecting your privacy and complying with applicable privacy laws, including the New Zealand Privacy Act 2020, the Australian Privacy Act 1988, and relevant international standards such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), where applicable.

 

1. Information We Collect

 

a. Contact and Booking Forms

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When you submit a form on our site (e.g., to request information or book a meeting), we collect the information you provide, such as your name, email address, phone number, and business details.

 

b. Analytics and Tracking

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We use third-party tools like Google Analytics, Meta Pixel, and Wix Analytics to understand how users interact with our site. These tools may collect anonymized data such as IP addresses, browser types, device identifiers, pages visited, and interaction times.

 

c. Cookies

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Our websites use cookies to enhance your experience, improve functionality, and analyze traffic. Cookies may be used to:

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• Save your site preferences

• Monitor site performance

• Enable marketing and retargeting

 

You can modify your browser settings to decline cookies. Where required by law, we display a cookie consent banner.

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2. Embedded Content and Third Parties

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Our site may include embedded content (e.g., videos, maps, forms) from external websites such as YouTube, Google Maps, or other service providers. These services may collect data about you, use cookies, or monitor your interactions if you're logged in to their platforms.

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We also use third-party platforms for:

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• Email communication and marketing (e.g., Wix Email Marketing, MailerLite)

• Customer relationship management (e.g., Wix CRM tools)

• Security and spam prevention​

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These third parties handle your information under their own privacy policies.

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3. How We Use Your Data

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We may use your personal information to:

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• Respond to inquiries and provide services

• Send updates, promotions, or newsletters (with your consent)

• Monitor site traffic and improve our offerings

• Prevent fraud and ensure website security

• Fulfill legal obligations

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4. Data Retention

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We retain your data only for as long as needed to fulfill the purposes outlined in this policy or as required by law. For example:

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• Form submissions may be stored securely in Wix CRM

• Analytics data may be retained by third parties based on their settings

• Email marketing lists retain your data until you unsubscribe​

 

5. Your Rights

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Depending on your jurisdiction, you may have the right to:

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• Access the personal information we hold about you

• Correct or update your data

• Request deletion of your personal data

• Object to or restrict certain data uses

• Withdraw consent for marketing communications​

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To exercise these rights, contact us at privacy@remoteforce.agency

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6. Data Sharing

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We do not sell your personal data. We may share information with trusted service providers solely to deliver our services (e.g., email platforms, analytics providers). These partners are required to protect your data and comply with relevant privacy laws.

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7. Data Security

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We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is completely secure.

 

8. International Visitors

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If you are accessing our services from outside New Zealand or Australia (e.g., the US or EU), be aware that your information may be transferred to servers in jurisdictions with different data protection laws.

 

9. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most recent version will always be available on this page.

 

10. Contact Us

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For any questions or privacy-related requests, please contact us:

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Email: privacy@remoteforce.co.nz

Mail:

Suite 15053
17B Farnham Street
Parnell
Auckland 1052
New Zealand